Demand Technology Support Center

Welcome to Demand Technology Software Support Center where you'll find support documentation, customer forums and request submission forms.

With Demand Tech, you can gain access to the industry’s best customer support. If you are experiencing any kind of problem at all with our software, we would like to hear about it right away!

Contact Customer Support

(239) 261-8945
[email protected]

If you are not running a current release of the product and you have encountered a problem that has already been fixed, you will need to upgrade. If you have a current maintenance contract, you may request the latest version by contacting [email protected]

If you have questions about using Performance Sentry data fields, please check the Frequently Asked Questions area of the Knowledge Center where answers to the most frequently asked questions we receive are posted. If you do not find an answer to your question there, do not hesitate to email us at [email protected]

Most Recent Forum Topics

Using CPU utilization as a chargeback metric - 1 Peter Jacobson
Can a SMF file contain DBCS chars? - 2 Holmes
Changing the data retention date for the performance database - 2 Customer Questions
Server support for version 3.1.3 - 2 Customer Questions
Release 3.1.3 of Performance Sentry - 1 Steve Campbell
Testing RSS with Outlook - 1 Dan Chirinos
Using NTSMF to support VMware clients - 1 Peter Jacobson
Current Release of Performance Sentry - 1 Steve Campbell
CMG 2008 in Las Vegas - 3 Steve Campbell
Discussion about Windows Server 2008 - 2 Dan Chirinos

Knowledge Book Pages Rated Most Helpful

Windows Performance FAQ's ~ I see a lot page faults on my system even though there appear to be plenty of Available Bytes. What is going on?
Windows Performance FAQ's ~ The Logical/Physical Disk % Disk Time counters look wrong. What gives?
Windows Performance FAQ's ~ What is the most reliable indicator of CPU contention?
Windows Performance FAQ's ~ How can I tell how much RAM is being used by application processes and various operating system functions?
Windows Performance FAQ's ~ I see a value of 2.63 in the Ave Disk Queue Length Counter field. How should I interpret this value?
Windows Performance FAQ's ~ How do I find a memory leak?
Performance Sentry ~ Is Performance Sentry compatible with the Microsoft Cluster Server?
Performance Sentry ~ What User Rights and Permissions does the User Account that I will run the Performance Sentry Collection Service under require?
Performance Sentry ~ What is the meaning of the message "insufficient data in the performance name table"?
Performance Sentry ~ What is Performance Sentry and how does it relate to NTSMF?